A Patient Master Index created at the time of initial Patient registration, with updates and delete capability:
• Automatic allocation of patient medical record number with controls to prevent the same number
being allocated to more than one patient.
• Automatic production of two embossed plastic identity cards per patient at time of registration.
• Ability to register a new-born baby before the name is decided and subsequently to add the name.
• In-built facility to prevent a patient registering under more than one medical record number.
• Generate Reports regularly include, but not limited to:
– Master index listing sorted by patient name or number
-New Registration Listing
-Analysis of registered population based on user defined factors such as age group, sex , etc
• Ability to make appointments for patients at any clinic up to any period ahead and to amend or cancel the appointments as required.
The module has the ability to identify the next free appointment slot and allow the user to either schedule the appointment for this slot or view the future booking status of the clinic to make an alternative selection. The module also allows a patient to have multiple appointments at different clinics on the same day with Medical
Records case notes routed to the first clinic.
• Automatic production of an appointment reminder
• Automatic generation of clinic lists for the appointed patients.
• Ability to record the patient’s arrival for an outpatient consultation just by entering his medical record number.
• Ability to handle “walk-in” patients as well as those having booked appointments.
• Ability to record the outcome of a patient’s visit on conclusion of the consultation.
• Ability to capture key medical data associated with the patient’s visit such as:
– Diagnosis
– Tests Ordered
– Drugs Prescribed
• Automatic grouping of members of the same family
• Automatic interface to the Patient Master Index
• Automatic interface to all related systems, e.g:
– Medical Records
– Radiology
– Pharmacy
– Laboratory
– Admissions
• Ability to print out labels for specimen collection purposes, Labels contains the following minimum information:
– Patient’s Name
– Medical record Number
– Age
– Sex
– Doctor’s Name
– Date
– Type of Specimen
• A comprehensive, reporting facility, allowing for the regular and on-demand production of statistics and analyses on all aspects of outpatient activity.
• This module provide ability to capture and record as such “special” admission categories, to be defined by the hospital, including but not limited to:
– Temporary admissions for patients in early labour
– Direct labour admissions
– Executive check-up admissions
• Also the module allow for the subsequent addition at the Nursing Station of information such as : Known allergies and at Risk” indicators
• Automatic interface with Patient Registration System to access patient demographic data.
• Maintain a waiting list for patient admissions
• Room and bed identification and flexible allocation to various medical specialities
• Allow for pre-admission scheduling of rooms and beds.
• Processing of patient admissions, including the following automatic transactions:
– Deletion from waiting list (if applicable)
– Updating of census information
– Printing out “identa bands”
• Processing of patient transfers between beds/rooms, specialties and/or attending physicians with
automatic notification to concerned departments.
• Module allows process and record temporary absences of inpatients from the hospital.
• Processing of patient discharges and deaths including updating of bed availability and census
information as well as notification to concerned departments.
• Allow to change pre-admission bookings when beds become unavailable including the automatic
notification to clinical and support departments, Changes
could be reassignment to different beds or rescheduling to a different time.
• Provide interface to Patient Billing System to communicate patient’s room/board information and details of services rendered for charging purposes.
• Automatic interface to other selected systems e.g.:
– Medical Records
– Central Doctor File
– Radiology
– Laboratory
– Pharmacy
• Produce scheduled and on-demand census reports, including but not limited to:
– Daily hospital census
– Daily hospital census by unit
– Today’s admissions and admitting department
– Yesterday’s admissions
– Daily transfers
– Daily new-borns etc…
• Generate periodic and on-demand statistical analyses
• Provide scheduling and work assignment for the Patient Services Staff.
• A comprehensive Medical Records System with automatic interfaces to other Patient Management systems for the capture of patient data plus the facility for direct entry of data to the medical records database.
• The system provides a methodology for recording all significant clinical events which occur for a patient.
• A Discharge abstract facility, providing a summary of a patient episode by diagnosis, procedure and clinician. Data to be both automatically extracted from patient index and event history.
• Flexible archiving and data deletion procedures based on hospital-defined
criteria to support storage of patient data and thereby control the Medical Record Database storage requirement.
• Provide an outpatient report analysing volumes by:
• Clinic
• Sex
• Age
• Physician
• No shows
• Diagnosis
• Automatic generation lists of records required for the next day’s Outpatient Clinics.
• The system provides a comprehensive reporting capability both on a regular and on-request basis such reports will include but not limited to:
• Patient Summary listing: Demographic, adults and new born
• Physician Summary
• Consultation Summary
• Death Summary
• Average length of stay by specialty/physician etc…
• Present data in both tabular and dash-board form
• Provide Electronic Mail Facility
• Provide comprehensive order entry system allowing nursing staff for on-line transmission of service orders to various departments such as but not limited to:
• Operating Theatres
• Laboratory
• Radiology
• Pharmacy
• Engineering Services
• Housekeeping
• Emergency Room
• Patient Services
• Provide access to summarized medical records including past admissions, outpatient visits, test results, drug profiles, etc.
• Provide access to the Admissions, Discharges and Transfers System in order to record and display physical location and census data. System allows for automatic advance notification of scheduled admissions in order to facilitate the timely completion of preparatory work.
• Ability to develop projected bed occupancy trends based on historical ADT data.
• Allow provision for the entry of patient acuity levels in order to support nursing care plan systems and identify unit staffing requirements by nurse category.
• Provide on-line enquiry into services ordered for a patient, both for current day and length of stay.
• Provide on-line enquiry to Patient Master Index System for accessing patient demographic data.
• Ability to schedule appointments for inpatients at radiology, Outpatients, Physiotherapy and others specialist referral clinics.
• Provision of a nursing staff record system to update qualifications, register courses, account for leave, sickness, contract end dates and also monitor report on sick leave trends.
• Allow surgery scheduling system which provides Operating Room schedules by room, doctor, day and speciality.
• This module generates a comprehensive statistical reporting capability including Operating room and recovery room utilization, procedures performed, average times per procedure,
• Provide on-line access to Supplies System for order transmission and enquiry purposes.
• Provide on-line access to the Pharmacy System for hospital formulary enquiries.
• Provide on-line access to Engineering Services for initiating and enquiring on progress of maintenance service orders.
• Ability to produce work schedules utilizing various levels of personnel and flexible shifts.
• Provide Electronic Mailing system.
• Provide nursing education management system:
• Training Calendars
• Nursing Certifications
• Lecture material
Facilitate a comprehensive management system, capable of providing the full range of automated facilities necessary for the efficient operation of both inpatient and outpatient pharmacies:
• Receive medication orders entered by Physicians and Nursing staff at remote workstations and to print out a hard copy, in user-defined format for processing by Pharmacy personnel.
• Ability to receive written medication orders from Physicians and, once verified by the Pharmacist, entered for processing by Pharmacy personnel.
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• Each authorized requester will have a unique password which must be keyed at the time of entering the order and will identify the individual on the order form.
• Amendments may be determined by the Pharmacist and approved by the Physician at any workstation using his unique password.
• Provide automatic generation of labels for patient medications and I.V. bottles.
• Automatic interface to the Materials Management System to reduce stock records whenever an order is processed.
• Maintain a comprehensive Pharmacy patient profile providing the ability to develop a complete medication history for each patient. Allow the Outpatient and Inpatient medication history to be both shown separately and combined into a single profile as required; the capability to generate a “discharge summary” on completion of an Inpatient and / or Outpatient episode.
• Provide archiving of data (e.g. patient profile information) in accordance with
user-specified criteria. Transfer data automatically to an archive file when
the criteria for archiving have been met, or provide a flag to prompt the user to initiate archiving action.
• Ability to obtain drug utilization review data by :
• Department
• Nursing Unit
• Physician
• Pharmacist
• Patient Category
• Comprehensive, flexible reporting capabilities, allowing for user-defined generation of reports containing data gathered from all or a combination of modules in the system. Reports can be printed out on demand or at user-specified frequencies. Such reports include, but not limited to :
– Consumable cost / use analysis by patient, and / or nursing unit.
• Inventory stock on hand lists
• Inventory issue reports
• Reorder lists
• Usage reports
• Projected inventory requirements based on historical usage trends.
• Automatic interface with other modules for enquiry purposes only, e.g :
• Order Entry and Reporting
• Medical Records
• Patient Index
• Admissions, Discharges and Transfers
• Laboratory
• Supplies / Inventory
• Allow access to the Patient Master Index to obtain basic demographic data, and / or to positively identify a patient whose Medical Record Number is unknown.
• Ability to record and update Radiology patient information and examination history.
• Automatic retention in the system of details relevant to a patient’s last Radiology procedures, with the facility to archive
• Facilitate a “flag” on all appropriate screens to indicate the existence of active Radiology data for a particular patient.
• Ability to receive X-Ray orders generated by Nursing and other staff.
• Allow appointment scheduling system with the following minimum capabilities :
• Establishment of a master record containing the rota schedule for each test procedure rules, appointment length, etc.
• Ability to book patients for specific procedures up to open period.
• Automatic identification of the next available appointments.
• Ability to record a patient’s arrival, the procedures undertaken and the disposition of the patients.
• Automatic production of lists of appointed patients at a user-specified time in advance.
• This module provides a comprehensive Medical Laboratory Management System capable of supporting the following disciplines:
• Haematology
• Biochemistry
• Microbiology (with Parasitology)
• Immunology
• Blood Bank
• Allow to accept orders or Laboratory tests entered on line from remote work stations (in wards, outpatient clinics, etc.)
• Provide access manual entry of test results by Laboratory Technicians
so results entered will be required to be printed out and verified prior to being made accessible to on-line enquiries.
• Verified results will be printed out on multi-part stationery, to include copies for Medical Records, Laboratory, etc.
• Automatically signal test results which are “abnormal” (i.e. outside a user-defined range of acceptability) and to report normal reference range according to the age and sex of the patient.
• The Laboratory module interface with other modules such as:
• Medical Records
• Patient Index
• Admissions, Discharges and Transfers
• Outpatient Clinic Management
• Pharmacy
• Materials Management
• Allow for off-line archiving of data in accordance with user-specified criteria and capable of being accessed, analyzed and presented in summary and cumulative form for Quality Assurance, research and statistical purposes.
• Ability to support the use of bar-coding for the reading of specimens and identifying them to the patient.
• Capable of maintaining a list of blood donors, updating and retrieve donor names, locations and contact date by blood type, area of the
donor.
• Maintain a record of all specimens taken into the clinical Laboratory for examination and produce from that a control log. The control log module
should allow selective reporting of specimens and results on demand by time, type of specimen, result or other user-defined criteria.
• Allow enquiry access to data in other modules such as:
• Laboratory for test results
• Pharmacy for medication orders
• Medical Records
• Materials Management
• Anaesthesia and Intensive Care request scheduling for :
• Pre-operative assessment scheduling
• Anaesthesiology consultation requests
• Intensivist consultation requests
• Ability to receive physician orders from any area within the hospital.
• Automatic interface to the Patient Billing function.
• Ability to generate reports to serve staff work schedules, per patient location.
• Generate monthly statistical reports by number of patients, number of services rendered, types of therapies and modalities.
• Allow statistics regarding numbers of visits and treatments.
• Track active list of rehab patients by start / end date and average length of stay.
• Schedule patient for Physical Therapy visits with ability to override.
• Interface with nursing for patient scheduling.
• Interface with finance for billing purposes.
• Patient Care
• Receive notifications of Admissions, Discharges and Transfers (ADT) including patient’s name, room / bed number, date, time, age, sex and primary diagnosis.
• Automatically receive new, current and old diet orders entered at the nursing
stations.
• Receive lists of patients who are “NPO” (i.e. not permitted nourishment by mouth)
• Allow access to an electronic mailing system in order to send and receive text
messages relating to the release of hold orders, NPO trays, nourishments, etc.
• Print patients’ menu labels and print the complete menu
• Administrative management:
• Facilitate financial accounting capability, allowing food and nutrition service costing calculation.
• On-line access to the Supplies System for order transmission and enquiries.
• Generate staff work schedules based on user-specified criteria.
• Allow to input at any terminal through Order Entry and Reporting System, room status:
– Patient discharged / room available for cleaning
– Room cleaned
– Cleaning inspection performed / outstanding work required
– Cleaning inspection performed / room available
• Send notification when porter is required for patient admission, including information such as assigned bed number, sex and assist required.
• Make on-line enquiries into the Admissions, Discharges and Transfers System to obtain patient census and room assignment information.
• Develop and control schedules for the department’s workforce, based on a week by week cycle and shifts, seven days per week
• Maintain inventories of Housekeeping cleaning supplies
• Access Fixed Asset, Preventive and Corrective Maintenance Records within engineering Services System, for Housekeeping and Porter equipment.
• The Module manages the Central Sterile Supply Department (CSSD) in which medical/surgical supplies and equipment, both sterile and cleaned, prepared, processed, stored, and issued for patient care.
• Monitor the sterilization cycle as:
• Decontamination area
• Assembly and packaging area
• Sterile storage area
• Distribution area
• Linked to nursing station for on-line connections with concerned department.
• Automatic notification of patient levels each morning.
• Maintain inventories of laundry and linen items and chemical supplies
• Maintain records of Planned Preventive Maintenance on laundry equipment
• Provide reporting facility for analysis of data such as chemical usage, amount of daily laundry processed, cost of consumables, cost of replacement linen, losses incurred monthly etc.
• Access to Materials Management System for re-order and enquiry purposes.
• The module is both a workflow and a data collection tools designed to capture real-time information about patients present to an emergency department and capture key information including but not limited to:
• Patient identity such as date of birth, address, occupation etc.
• Insurance status
• Admission time
• Mode of arrival (e.g. ambulance, private transport)
• Treating medical professional
• Primary diagnosis
• outcome (i.e. admitted to hospital or discharged)
• Discharge and departure date
• Generate performance and management various reports. such as:
• achievement of Activity Service Targets for ER attendances
• percentage of ER patients admitted, transferred or discharged
• percentage of unplanned re-attendances
• Links to central registration system module which record each patient’s demographics (e.g. name, home address, date of birth) and all patient contacts with the hospital, both outpatient and inpatient.
• Prevent unauthorised or inappropriate changes and track after the initial entry of data by implementing user authentication for each staff member and logging their activities
• Manage Nurse and Physician tasks as well. Nurses use the system to register the patient if the patient’s registration information may not be retrieved from the central database. The physicians utilize the system to view the patients’ records and enter the patients’ treatment data or update any patient data and also follow up the patients’ conditions.
• To avoid making errors in manual data entry, the module interface designs using pop-up menus and checkboxes which will save time and also minimize typing errors.
• This module Record – Analyse – Report an unusual event which adversely affects or threatens the health or life of patient, visitor, employee which involves loss or damage to personal or hospital property. Used for quality improvement.
• Document the details of the occurrence/event and the investigation of an occurrence and the corrective actions taken.
• Manage the five stages of OVR:
• Occurrence details filled by employee who discover an occurrence
• Automatically supervisor notification
• Physician follow up
• Action taken filled by concerned /involved department
• TQM action and Comments
• Classify “Sentinel Event” which involving death or serious physical, or the risk thereof, not related to the natural course of a patient’s illness such as:
• Suicide
• Homicide
• Surgery on the wrong patient or body part
• Create OVR log sheet in line Quality Assurance module.
• The Library module is a full-featured library system. It is easy for library patrons and hospital staff. You can explore the entire system with just a few mouse clicks, behind the simple interface a powerful database engine capable of maintaining millions of records.
• Features:
• Acquisition Management
• Barcoding
• Circulation Management
• Fee Collection
• labour Management
• Shelf Management
• Quick Search
Hospital billing process sounds simple! But it’s really a complicated and crucial component for hospital management. The process begins when a patient arrives to the hospital for diagnosis and treatment until the patient’s departure, all of the services and items provided are recorded to patient’s account. The module linked with others section and track all needed information to generate patient bill such as:
• Patient demographic information
• Insurance information
• Diagnosis and procedure codes
• Itemized charges for each procedure.
• Easily create invoices
• Customize invoices including logo, heading text..
• Save or send invoices by E-mails
• Automatically send statements to patients/insurance company with overdue payments
• Supports multiple tax rates where required
• Generate, view and print reports for unpaid invoices, payments.
• Keep track of patients payment history records
• Customised templates to match your business.